Terms of service.

Effective Date: 08/09/2017

Welcome to Jabez Ivan Joshiraj Professional Services, operating through Eduspace Education Ltd ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website located at www.jabezivanj.com (the "Site") and constitute a binding legal agreement between you ("Client," "you," or "your") and the Company regarding our professional services.

All services are rendered by Jabez Ivan Joshiraj through Eduspace Education Ltd. Our primary website www.jabezivanj.com is managed by Eduspace Education Ltd (www.eduspace.app).

By engaging our services or accessing our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1. SCOPE OF PROFESSIONAL SERVICES

1.1 Service Categories and Descriptions

The Company provides specialized professional services designed to enhance career prospects, business performance, and professional development. Our service portfolio includes:

a) Career Advancement and Job Placement Services

  • Comprehensive career strategy development and implementation

  • Professional resume and portfolio optimization

  • Interview preparation and negotiation coaching

  • Strategic job matching and opportunity identification

  • Executive presence and professional communication development

  • Career transition management and support

  • Industry-specific positioning and networking strategies

b) Strategic Business Consulting

  • Market analysis and competitive intelligence

  • Business model development and optimization

  • Strategic planning and implementation

  • Operational efficiency analysis

  • Growth strategy formulation

  • Risk assessment and mitigation planning

  • Performance measurement and KPI development

c) Professional Identity and Personal Branding

  • Digital presence audit and optimization

  • Professional reputation management

  • Thought leadership development

  • Content strategy and implementation

  • Network development and influence building

  • Media training and public speaking preparation

  • Executive positioning and visibility enhancement

d) AI-Powered Business Process Automation

  • Process analysis and automation opportunity identification

  • Custom AI solution design and implementation

  • Workflow optimization and digitization

  • Integration with existing systems

  • Performance monitoring and optimization

  • Training and change management

  • Ongoing support and maintenance

e) Professional Development and Training Solutions

  • Customized skill development programs

  • Leadership and management training

  • Technical competency enhancement

  • Team effectiveness workshops

  • Organizational capability building

  • Certification preparation support

  • Continuous learning program design

1.2 Service Delivery Methodology

Our services are delivered through a structured approach that ensures quality, consistency, and measurable outcomes. This includes initial assessment, strategic planning, implementation support, progress monitoring, and continuous optimization.

1.3 Client Success Framework

We employ a collaborative approach that requires active client participation. Success metrics are established at the outset of each engagement and regularly reviewed to ensure alignment with client objectives.

2. CLIENT ELIGIBILITY AND ACCOUNT MANAGEMENT

2.1 Eligibility Criteria

To engage our services, you must:

  • Be at least 18 years of age or have legal guardian consent

  • Possess the legal authority to enter into binding agreements

  • Provide accurate and complete information for all service requirements

  • Maintain current contact and payment information

  • Not be subject to any legal restrictions that would prevent service engagement

2.2 Account Creation and Management

Account registration requires verification of identity and may include background verification for certain services. You are responsible for maintaining account security and confidentiality. Any activities conducted through your account are your sole responsibility.

2.3 Information Accuracy

The effectiveness of our services depends significantly on the accuracy and completeness of information you provide. Misrepresentation or omission of material facts may result in service termination and forfeiture of fees paid.

3. FINANCIAL TERMS AND PAYMENT OBLIGATIONS

3.1 Fee Structure and Payment Philosophy

Our fee structure reflects the value of professional expertise and the investment required to deliver exceptional results. All fees are established based on the scope of work, expertise required, and anticipated outcomes. Payment obligations are structured to align client commitment with service delivery while ensuring sustainable business operations.

3.2 Career Advancement Services Financial Framework

3.2.1 Engagement Structure Career advancement services operate on a performance-aligned payment model designed to motivate mutual success:

  • Initial Professional Fee: An initial professional fee secures your engagement and initiates comprehensive service delivery. This fee covers initial assessments, strategy development, and resource allocation.

  • Success-Based Component: The balance of fees reflects our confidence in delivering results and is structured to align with career placement objectives.

3.2.2 Payment Timeline and Obligations The financial structure for career services incorporates industry best practices:

  • Upon securing employment within the initial 90-day intensive support period, the remaining professional fees become due

  • The 90-day period represents our intensive support phase, during which we deploy maximum resources for your success

  • Should the initial period conclude without placement, payment arrangements automatically activate to ensure service continuity

  • This structure incentivizes active participation while ensuring continued support beyond the initial phase

3.2.3 Continued Excellence Commitment Our commitment extends indefinitely beyond payment milestones. We continue providing full services, including:

  • Ongoing opportunity identification

  • Interview preparation and support

  • Negotiation assistance

  • Career strategy refinement

  • Professional development resources

3.3 Consulting and Professional Services Payment Framework

3.3.1 Project-Based Engagements Consulting services typically follow milestone-based payment structures:

  • Initial retainer upon contract execution (typically 25-50% of total project value)

  • Progress payments aligned with deliverable completion

  • Final payment upon project completion and acceptance

  • Additional services beyond original scope require separate agreements

3.3.2 Ongoing Advisory Services For retained advisory services:

  • Monthly or quarterly retainer fees paid in advance

  • Fees cover agreed service levels and access

  • Additional project work billed separately

  • Annual agreements may include preferential rates

3.3.3 Training and Development Programs

  • Individual programs: Payment due upon registration

  • Corporate programs: As specified in corporate agreements

  • Multi-session programs: Payment schedule aligned with session delivery

  • Certification programs: Fees include examination and materials

3.4 Payment Processing and Administration

3.4.1 Accepted Payment Methods We accept payments through secure, industry-standard methods. All payment processing is handled by certified third-party processors maintaining PCI compliance. We do not store payment card information on our systems.

3.4.2 Authorization and Recurring Payments By providing payment information, you authorize:

  • Processing of all fees as they become due

  • Recurring charges for ongoing services

  • Collection of outstanding balances per agreed terms

  • Application of late fees to overdue amounts

3.4.3 Financial Policies

  • All fees quoted are exclusive of applicable taxes

  • Currency and exchange rates as specified in agreements

  • Electronic invoicing provided for all transactions

  • Payment receipts available through client portal

3.5 Refund Policy and Dispute Resolution

3.5.1 General Policy Given the nature of professional services and the immediate deployment of resources upon engagement, fees are generally non-refundable. This policy ensures:

  • Fair compensation for expertise and time invested

  • Sustainable service delivery models

  • Protection against opportunistic behavior

  • Alignment with industry standards

3.5.2 Exceptional Circumstances Refund requests may be considered only in cases of:

  • Service non-delivery due to Company inability

  • Material breach of agreement by Company

  • Circumstances requiring legal compliance Each case is evaluated individually with documented justification required.

3.5.3 Dispute Resolution Process Financial disputes follow our structured resolution process:

  1. Written notification within 10 business days

  2. Good faith negotiation period

  3. Mediation if direct negotiation fails

  4. Binding arbitration as final recourse

4. SERVICE DELIVERY AND CLIENT RESPONSIBILITIES

4.1 Mutual Obligations

Successful outcomes require partnership between Company and Client. Both parties commit to:

  • Timely and transparent communication

  • Adherence to agreed schedules and deadlines

  • Professional conduct in all interactions

  • Constructive feedback and continuous improvement

4.2 Client Participation Requirements

4.2.1 Active Engagement Clients must:

  • Attend scheduled sessions and meetings

  • Complete assigned tasks and exercises

  • Provide requested information promptly

  • Implement recommended strategies

  • Maintain open communication channels

4.2.2 Career Services Specific Requirements For job placement services, clients must:

  • Apply to recommended opportunities within 48 hours

  • Attend all scheduled interviews

  • Provide interview feedback within 24 hours

  • Accept reasonable offers aligned with stated goals

  • Maintain professional online presence

4.3 Service Level Expectations

We maintain high service standards including:

  • Response times as specified in service agreements

  • Quality deliverables meeting professional standards

  • Confidential handling of all client information

  • Ethical practices in all service delivery

  • Continuous improvement based on feedback

5. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

5.1 Intellectual Property Rights

5.1.1 Company Intellectual Property All methodologies, frameworks, tools, templates, and materials developed by Company remain our exclusive property. Clients receive limited license for internal use only.

5.1.2 Client Intellectual Property Clients retain ownership of their pre-existing intellectual property. Materials created specifically for clients using client information become client property upon full payment.

5.1.3 Joint Development Intellectual property developed jointly is governed by specific agreements defining ownership, use rights, and commercialization terms.

5.2 Confidentiality Obligations

5.2.1 Mutual Non-Disclosure Both parties agree to maintain strict confidentiality regarding:

  • Proprietary information and trade secrets

  • Business strategies and plans

  • Financial information

  • Personal and professional details

  • Technical specifications and methods

5.2.2 Permitted Disclosures Confidential information may be disclosed only:

  • With written consent of disclosing party

  • As required by law or court order

  • To professional advisors under confidentiality obligations

  • As necessary for service delivery to authorized parties

5.2.3 Duration and Survival Confidentiality obligations continue for five (5) years after service termination, except for trade secrets which remain confidential indefinitely.

6. PROFESSIONAL STANDARDS AND ETHICS

6.1 Professional Conduct

We maintain the highest professional standards including:

  • Ethical business practices

  • Honest and transparent communication

  • Respect for all individuals

  • Compliance with applicable regulations

  • Commitment to client success

6.2 Anti-Harassment and Non-Discrimination

We maintain a zero-tolerance policy for harassment or discrimination. All clients must:

  • Treat all parties with respect and professionalism

  • Refrain from discriminatory behavior

  • Report any inappropriate conduct immediately

  • Support an inclusive environment

6.3 Community Guidelines and Networking

6.3.1 Appropriate Use of Connections Clients with access to our community or other clients must:

  • Respect privacy and confidentiality

  • Use connections only for professional networking

  • Not solicit other clients for personal services

  • Not share contact information without consent

  • Maintain professional boundaries

6.3.2 Violations and Consequences Violation of community guidelines results in:

  • Immediate suspension of community access

  • Potential termination of all services

  • Forfeiture of fees paid

  • Possible legal action for damages

7. TERMINATION AND SUSPENSION

7.1 Termination by Client

Clients may terminate services upon written notice. Termination does not relieve payment obligations for:

  • Services already rendered

  • Committed resources and preparations

  • Non-cancellable third-party costs

  • Agreed minimum engagement periods

7.2 Termination by Company

We reserve the right to terminate services for:

  • Non-payment or payment default

  • Material breach of Terms

  • Misrepresentation or fraud

  • Inappropriate conduct or behavior

  • Legal or regulatory requirements

7.3 Effects of Termination

Upon termination:

  • Access to online resources ceases

  • Ongoing services discontinue

  • Final invoicing for services rendered

  • Return of client materials

  • Confidentiality obligations continue

7.4 Suspension Rights

We may suspend services temporarily for:

  • Payment verification or issues

  • Investigation of potential violations

  • Technical or security concerns

  • Force majeure events

8. LIMITATIONS OF LIABILITY AND INDEMNIFICATION

8.1 Service Warranties

Services are provided with professional skill and care. However, we cannot guarantee:

  • Specific employment outcomes

  • Business performance results

  • Third-party actions or decisions

  • Market conditions or changes

  • Individual performance variations

8.2 Liability Limitations

8.2.1 Damages Cap Our maximum liability for any claims shall not exceed the fees paid for the specific service giving rise to the claim.

8.2.2 Excluded Damages We are not liable for:

  • Indirect or consequential damages

  • Lost profits or opportunities

  • Reputational damage

  • Emotional distress

  • Third-party claims

8.3 Indemnification

8.3.1 Client Indemnification Clients indemnify Company against claims arising from:

  • Client misrepresentation or omissions

  • Illegal or unethical conduct

  • Breach of Terms

  • Infringement of third-party rights

  • Failure to secure necessary permissions

8.3.2 Company Indemnification Company indemnifies clients against claims arising from:

  • Company gross negligence

  • Willful misconduct

  • Material breach of confidentiality

  • Infringement of intellectual property rights

9. DISPUTE RESOLUTION PROCEDURES

9.1 Escalation Process

Disputes are resolved through:

  1. Direct Communication: Initial attempt at resolution

  2. Management Review: Escalation to senior management

  3. Mediation: Neutral third-party facilitator

  4. Arbitration: Binding resolution by arbitrator

9.2 Arbitration Agreement

By accepting these Terms, you agree that any dispute shall be resolved through binding arbitration under applicable arbitration rules. This includes waiver of jury trial rights and class action participation.

9.3 Governing Law and Jurisdiction

These Terms are governed by applicable laws without regard to conflict of law principles. Any legal proceedings shall be brought in appropriate courts of competent jurisdiction.

10. DATA PROTECTION AND PRIVACY

10.1 Privacy Commitment

We are committed to protecting your privacy and personal information in accordance with applicable data protection regulations. Our Privacy Policy details our practices.

10.2 Data Processing

By engaging our services, you consent to:

  • Collection of necessary personal and professional information

  • Processing for service delivery purposes

  • Sharing with authorized service providers

  • Retention per legal and business requirements

  • Transfer across jurisdictions as necessary

10.3 Your Rights

You maintain rights regarding your personal data including:

  • Access to information held

  • Correction of inaccurate data

  • Deletion under certain circumstances

  • Portability of data

  • Objection to certain processing

11. GENERAL PROVISIONS

11.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between parties, superseding all prior agreements or understandings.

11.2 Amendments

We reserve the right to modify these Terms. Material changes will be notified at least 30 days in advance. Continued use after changes constitutes acceptance.

11.3 Severability

If any provision is deemed invalid or unenforceable, remaining provisions continue in full force. Invalid provisions shall be modified to achieve intended purpose.

11.4 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including but not limited to natural disasters, wars, pandemics, or government actions.

11.5 Assignment

You may not assign rights or delegate obligations without prior written consent. Company may assign rights or obligations without restriction for business purposes.

11.6 Notices

Official notices must be in writing and delivered through agreed channels. Electronic communications are acceptable where authorized.

11.7 Relationship

These Terms create no agency, partnership, joint venture, or employment relationship. Parties remain independent contractors.

11.8 Waiver

No waiver is effective unless in writing. Waiver of one provision does not constitute waiver of others or future violations.

11.9 Interpretation

Terms are construed fairly without favor to drafting party. Headings are for convenience and do not affect interpretation.

11.10 Survival

Provisions intended to survive termination shall continue, including but not limited to confidentiality, intellectual property, liability limitations, and dispute resolution.

12. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms:

Eduspace Education Ltd
Email: contact@eduspace.app
Phone: +44-7760861436
Website: www.eduspace.app

Last Updated: 05/03/2025

By engaging our services, you acknowledge having read, understood, and agreed to these Terms of Service in their entirety.